Now onboarding food trucks and event organizers across Vancouver Island and the Lower Mainland.

Privacy Policy

Last Updated: December 1st, 2025

Business Name: go bites – Sam Wilson (Sole Proprietor)
Business Location: Lantzville, British Columbia, Canada

go bites ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and store your information in compliance with British Columbia's Personal Information Protection Act (PIPA).

1. Information We Collect

1.1 Basic Account Information

We collect:

  • Name
  • Email address
  • Phone number
  • Primary city

1.2 Vendor Information

Vendors may upload:

  • Menu items
  • Photos
  • Business descriptions
  • Operating hours

1.3 Location Data (Vendors Only)

go bites collects location data only when vendors manually launch their location using the "Launch Location" feature.

We do not:

  • Track vendors continuously
  • Collect background location
  • Track users

1.4 Payment Information

Handled entirely by Stripe. go bites does not collect or store credit card numbers.

2. How We Use Your Information

We use your information to:

  • Create and manage accounts
  • Display vendor information to users
  • Show vendor truck locations when launched
  • Process payments via Stripe
  • Improve platform functionality
  • Provide customer support

We do not sell personal data.

3. Consent

By using go bites, you consent to:

  • Collection of your personal information
  • Use of your location only when activated
  • Processing of payments through Stripe

You may withdraw consent at any time, subject to legal and contractual restrictions.

4. Sharing Your Information

We may share information with:

  • Stripe (payments)
  • Service providers (analytics, hosting)

We do not sell or share personal data for advertising purposes.

5. Data Storage

Data is stored securely on servers located in Canada or the United States.

6. Data Retention

We retain information as long as necessary to provide our services or as required by law.

7. Access & Correction Rights

Under BC PIPA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion (where legally allowed)

Email info@go-bites.ca for requests.

8. Security

We use technical and administrative safeguards to protect your data. No system is 100% secure.

9. Contact

For privacy questions:
Email: info@go-bites.ca
Business Location: Lantzville, BC, Canada