Now onboarding food trucks and event organizers across Vancouver Island and the Lower Mainland.

Refund & Cancellation Policy

Effective Date: December 1st, 2025

1. Subscription Fees

  • Non-refundable once charged
  • Cancellation is effective at end of billing period
  • No partial refunds

2. Flat Fees (Featured Listings, Event Postings, Ordering)

  • Non-refundable once purchased
  • Fees are instantly applied and cannot be reversed

3. Event Booking Fees

When vendors are selected for events, a $10 CAD booking fee is required to confirm participation.

  • Non-refundable once paid
  • Confirms vendor commitment to the event
  • Unlocks host contact information for coordination

4. Billing Disputes

Contact support@go-bites.ca within 30 days of a charge.

5. Compliance

go bites complies with Canadian consumer protection laws.